🧩 What This Covers#
I help teams design and maintain internal knowledge bases that actually get used - combining structure, relevance, and accessibility so information supports day-to-day work, not just onboarding.
🛠 Common Scenarios#
- Important knowledge lives in people’s heads or scattered chats
- You’ve got documentation, but no one knows where to find it
- New hires rely on tribal knowledge or repeated walkthroughs
- Teams repeat mistakes or decisions because history isn’t visible
- You want a clearer, shared foundation as you grow
📌 What I Focus On#
- Organizing content around how teams actually work
- Making knowledge findable, skimmable, and maintainable
- Capturing not just the “what” - but the why and how
- Creating systems that evolve with your team
- Encouraging contribution without gatekeeping
🚀 Outcomes You Can Expect#
- Faster onboarding and easier handoffs
- Fewer repeated questions and rediscovered mistakes
- A more confident, better-informed team
- Documentation that’s trusted - and actually used